Safari User Guide
Solved: I used to have it on this computer before my prior account expired, now I set up a new account and am trying to re-download it. It won't let me. I even - 9809914. I have been getting 'empty' downloads of compressed files when I try to download to my iMac (Intel Core 2 Duo) running OS X 10.4.11. The 'Downloads' window will show the download process very briefly, then go completely blank. When I try to open the download, it doesn't work-there's nothing there.
Safari can download most types of files, but if you have trouble with a file, try these suggestions.
- If Safari is still downloading the file, wait for it to finish. You can’t open a file while it’s being downloaded.
- If the download is paused, resume it. Show the downloads list by clicking the Show Downloads button , then click the Resume button for the paused download.
- If you see a message that the app can’t be opened because it’s from an unidentified developer or wasn’t downloaded from the Mac App Store, you can open the app by overriding the settings in Security & Privacy preferences.
- Sometimes a download is incomplete because the file was damaged. Try downloading it again.
- Make sure you have the app needed to open the file. If you do, the file may have been corrupted during the download. Delete it, then try downloading it again.
- The downloaded file may be a compressed archive or disk image that contains the file you want. If the file is from a trusted site, double-click it to decompress it.
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